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Customer Service Representatives
The Scranton Times-Tribune is looking to hire a full-time dependable individual to join our customer service team. Our Customer Service Specialists are the first point of contact with our customers. The qualified candidate will have strong communication skills, good computer knowledge, the ability to multi-task and problem-solve, and a passion for customer satisfaction.
Duties include:
Answer inbound calls in a timely manner.
Listen to customer concerns and document information.
Accept subscriber payments.
Subscriber retention initiatives.
No outbound telemarketing!
Hourly wage and monthly commission package. Generous scholarship opportunities also exist for employees and their dependents for local schools.
Typical start time:
7:30 AM
Job Type: Full-time
Pay: From $25,000.00 per year
Submit resume: alutz@timesshamrock.com